Collection: FAQ

Frequently Asked Questions

 

WHAT IS VIRGIN HAIR?

Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact.

HOW TO CARE FOR JAISAVAGE COLLECTION HAIR

  1. Tight curly hair like deep wave, curly wave etc., please do not comb it with brushes, or it may cause tangles, finger combing makes hair long lasting.

  2. Long hair above 20 inch is not easy to take good care, when you comb hair, start from the ends to remove knots slowly and carefully.

  3. Hair is easy to become dry in the Fall and Winter, use hair conditioner to wash it, and leave in conditioner to keep it in good status.

  4. We suggest you wash the hair at least once a week to keep your hair clean. Hair tangles when dirt and sweat build up, wash your hair after exercise, swimming etc.

  5. Please do not cut the weft as this will result in shedding, if possible get a stylist that can install your hair without cutting it. If you have to cut the weft please seal it with a weft sealer and a normal hair glue.

 

CAN THE HAIR BE STRAIGHTENED OR CURLED?

Your new virgin hair extensions can be styled like your own hair. You are able to use a thermal (hot) tool to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

CAN I COLOR MY BUNDLES?

Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Although our virgin hair extensions can handle a coloring process very well, please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for any damages.

DOES THIS HAIR SHED?

Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.

HOW LONG DOES THIS HAIR LAST?

Our Indian extensions can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared for. On average our customers can use their extensions from 6 to 8 months if cared for properly. Learn more about Caring for your Virgin Indian Hair Extensions.

WHAT DOES CO-WASH MEAN?

Co-washing simply means washing with conditioner. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the hair, as it has been through Jai Savage fulfillment department hands, manufacturers’ hands, packaging, etc. Shampooing the hair can strip the hair entirely too much of its moisture. Always use WARM water, as hot water will overexpose the cuticle of the hair.

HOW MANY BUNDLES SHOULD I ORDER?

The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are the same weight (3.3oz), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 4-5 bundles of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?

We have a standard 48-72 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Usually it takes 7-10 you will receive your package, you’ll also get sent a tracking number by email once your order is shipped out to keep status of your package!

*NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS*

 

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